At dun55, your privacy is a genuine commitment — not a compliance formality. This Privacy Policy explains exactly what personal data we collect, why we collect it, how we use and protect it, and what rights you hold as a user of our platform.
Six principles guide how dun55 handles your personal information. These cards summarise our approach — the full policy below sets out the complete details.
We collect only the personal data that is necessary to provide our services, process your account and meet applicable legal obligations. We do not collect data speculatively or beyond what is required.
dun55 does not sell, rent or trade your personal information to third-party marketers or data brokers. Your data is used solely to operate your account and improve our platform.
All data transmitted between your device and dun55 is protected by industry-standard TLS encryption. Sensitive data at rest is stored using appropriate cryptographic controls and access-restriction measures.
You have the right to access, correct, port and request deletion of your personal data. Requests are handled promptly and without unreasonable barriers. See Section 8 for a full list of your data rights.
We retain personal data only for as long as it is necessary to fulfil the purpose for which it was collected, or as required by applicable law. Data is securely deleted or anonymised once the retention period expires.
dun55 uses cookies only for essential platform functionality, security and aggregate analytics. We do not use third-party advertising cookies. Cookie preferences can be managed through your browser settings.
This Privacy Policy ("Policy") describes how dun55 ("we", "us", "our", "the Platform") collects, uses, stores, shares and protects personal data relating to individuals ("you", "your", "User") who access or use the website located at https://dun55.cam.
dun55 operates as an English-language online betting and casino information platform serving Pakistani users. We provide guides, payment-method references, game information and responsible-gambling resources. dun55 does not directly accept bets, process wagers or hold player funds. All gambling activity takes place on independent third-party operator platforms.
By accessing or using dun55, you acknowledge that you have read and understood this Policy. If you do not agree with our data practices, please discontinue use of the Platform. This Policy should be read alongside our Terms & Conditions.
dun55 collects Personal Data in two principal ways: data you provide directly and data collected automatically when you use the Platform.
The table below sets out the purposes for which dun55 processes Personal Data and the corresponding legal basis for each processing activity.
| Purpose | Description |
|---|---|
| Account creation & management | Creating and maintaining your dun55 account, managing login credentials, and providing access to Platform features. |
| Identity verification (KYC) | Verifying that you meet the minimum age requirement (18+) and confirming your identity prior to processing withdrawals. |
| Customer support | Responding to queries, complaints and account-related requests submitted to the dun55 support team via email or live chat. |
| Platform security & fraud prevention | Detecting, investigating and preventing fraud, account abuse, bonus manipulation and other prohibited activities. |
| Responsible gambling management | Administering deposit limits, loss controls, session reminders and self-exclusion elections made by the User. |
| Platform analytics & improvement | Analysing aggregate usage patterns to improve platform performance, content quality and user experience. |
| Legal & regulatory compliance | Meeting any applicable legal obligations, responding to lawful authority requests and maintaining required records. |
| Service communications | Sending transactional emails such as account confirmations, password resets, withdrawal notifications and policy-update notices. |
dun55 processes Personal Data on the following legal bases:
dun55 does not sell, rent or trade your Personal Data. We may share your data only in the limited circumstances described below:
We engage third-party service providers who process data on our behalf, including: cloud hosting and infrastructure providers; identity-verification (KYC) service providers; analytics platforms (operating on an aggregate, anonymised basis); and customer-support tooling providers. All processors are bound by data-processing agreements that require them to handle data only in accordance with our instructions and applicable law.
Where you choose to register with a third-party operator referenced on dun55, that operator will collect and process your Personal Data independently under their own privacy policy. dun55 is not responsible for the data practices of third-party operators. We strongly recommend reviewing the privacy policy of any operator before creating an account with them.
We may disclose Personal Data to law enforcement, regulatory authorities or courts where we are legally required to do so, where disclosure is necessary to protect the rights or safety of dun55, our users or the public, or in connection with the investigation of suspected fraud or criminal activity.
In the event of a merger, acquisition, restructuring or sale of assets affecting dun55, Personal Data may be transferred to the successor entity. We will provide notice of any such transfer and the applicable privacy arrangements that will govern your data going forward.
We retain Personal Data for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable law and regulatory obligations. The following general retention periods apply:
| Data Category | Retention Period |
|---|---|
| Account registration data | Duration of account + 5 years following closure, or as required by law |
| KYC verification documents | 5 years following account closure, or longer if required by applicable regulation |
| Transaction and payment records | 7 years for financial records (accounting and audit purposes) |
| Support communications | 3 years from date of last communication |
| Usage and analytics data | Up to 26 months in aggregate/anonymised form |
| Self-exclusion records | For the full duration of the exclusion period, plus 5 years thereafter |
Upon expiry of the applicable retention period, Personal Data is securely deleted or irreversibly anonymised. Where anonymisation is not technically feasible, data is pseudonymised and access restricted to the minimum required staff.
Subject to applicable law, you have the following rights in respect of your Personal Data held by dun55. To exercise any right, please contact us using the details in Section 14.
Request a copy of the Personal Data we hold about you and information about how it is processed.
Request correction of inaccurate or incomplete Personal Data without undue delay.
Request deletion of your Personal Data where it is no longer necessary, where you withdraw consent, or where processing is unlawful — subject to overriding legal retention obligations.
Request that we limit the processing of your data in specific circumstances, for example while the accuracy of data is being contested.
Receive your Personal Data in a structured, commonly used, machine-readable format and transmit it to another controller where technically feasible.
Object to processing of your Personal Data where we rely on legitimate interests as the legal basis, including profiling based on legitimate interests.
Where processing is based on your consent, withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing prior to withdrawal.
Lodge a complaint with the relevant supervisory authority if you believe your data has been processed unlawfully or your rights have been infringed.
We aim to respond to all data-rights requests within 30 calendar days. Where a request is complex or involves a high volume of data, we may extend this period by a further 30 days, in which case we will notify you of the extension and the reason for it.
dun55 uses cookies and similar tracking technologies to ensure the Platform functions correctly, to maintain session security and to collect aggregate analytics data. We do not use cookies for advertising targeting or to track you across unrelated third-party websites.
| Category | Purpose | Can Be Disabled? |
|---|---|---|
| Strictly Necessary | Session management, authentication tokens, CSRF protection and load balancing. Required for core Platform functionality. | No — essential to Platform operation |
| Functional | Remembering language preferences, display settings and responsible-gambling tool configurations set by the User. | Yes — via browser settings |
| Analytics | Aggregate, anonymised data on page visits, session duration and navigation patterns, used to improve Platform performance and content. | Yes — via browser settings or opt-out |
You can control cookie settings through your browser's privacy or settings menu. Disabling strictly necessary cookies may impair core Platform functionality, including login and session maintenance. Disabling functional or analytics cookies will not prevent you from using the Platform but may affect personalisation features.
dun55 implements a range of technical and organisational security measures designed to protect your Personal Data against unauthorised access, accidental loss, destruction or alteration. These measures include:
In the event of a Personal Data breach that is likely to result in a high risk to your rights and freedoms, we will notify affected Users without undue delay and in accordance with applicable legal notification requirements.
dun55 is strictly intended for users who are at least 18 years of age, or the higher minimum age required by the applicable operator or license jurisdiction. We do not knowingly collect Personal Data from individuals below the minimum age requirement.
Where we become aware that Personal Data has been collected from a minor in breach of these requirements, we will take immediate steps to delete that data and close the associated account. If you believe a minor has registered on dun55, please contact us immediately using the details in Section 14.
dun55 may transfer Personal Data to, and process it in, countries outside Pakistan. Where such transfers occur, we take steps to ensure that appropriate safeguards are in place to protect your data, which may include: standard contractual clauses approved by the relevant data-protection authority; binding corporate rules; adequacy decisions; or other legally recognised transfer mechanisms applicable to the jurisdictions involved.
By using dun55, you acknowledge that your Personal Data may be transferred to and processed in jurisdictions other than Pakistan. We will always ensure that appropriate protections apply to such transfers.
dun55 may update this Privacy Policy from time to time to reflect changes in our data practices, applicable law or Platform features. When material changes are made, we will update the "Last updated" date at the top of this page and, where appropriate, provide notice to registered users via email or in-platform notification.
Your continued use of the Platform following the publication of a revised Policy constitutes your acknowledgment of the changes. If you disagree with any revision, you should discontinue use of the Platform and, if applicable, request account closure.
To exercise your data rights, submit a data-related query or lodge a complaint about how dun55 has handled your Personal Data, please contact our data team:
We aim to acknowledge all data-rights requests within 72 hours and to provide a substantive response within 30 calendar days. Where a complaint cannot be resolved to your satisfaction, you retain the right to refer the matter to the relevant data-protection supervisory authority in your jurisdiction.
If you have questions about how dun55 handles your personal data, want to exercise a data right or just want to understand our platform better, we are here to help.
🔞 18+ only. Gambling involves financial risk. Please play responsibly. Local laws may restrict access.